How to Effectively
De-escalate an
Angry Person

Monique Caissie has been teaching Assertiveness since 1984

Discover 6 Important Elements to
Maintain our Composure Around
the Under-managed Angry Person

  • Discover how to engage without making things worse
  • Learn some actual scripts of what to say when facing an angry person
  • Open the lines of communication by practicing these valuable approaches
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Lucie Discepola Lucie Discepola, Executive Director, Friends for Mental Health

She possesses a vast knowledge from a variety of backgrounds and is a great communicator and effectively instigates positive change

Heather Boyd Heather Boyd, Owner/Operator Heather Boyd Wire

Her sense of empathy shines through when she talks about her desire to empower others. Her solutions are clear and concise.