In reflecting on a conversation I had with a Director of Care and her direct boss at a senior’s residence, I was struck by how unaware they were that their attempts in managing communication flow was causing their current communication breakdown.
The new DoC has only been in her position since December and was promoted from within. Communication breakdown has been a terrible problem for several years. There is a history of staff not being told basic information and clients or their family members unable to get information about their loved ones. Continue reading
Do you care about your organization’s performance and productivity? I’m guessing “Yes”! Do you know how much of it is reliant on how well people “play nice together”?
Sometimes, when we’ve got our head down, doing the work, we forget to look up and at each other. And when we do, it can feel a little irritating. (Of course it’s not you!)
Here’s a quick video about why we should talk. Share it with those you know that also value leadership development and performance.
And then, let’s talk. 🙂
The most successful leaders are not infallible when faced with someone who “drives them crazy!” Monique Caissie’s corporate keynote or training called “CAN’T WE JUST GET ALONG?: How To Go From Conflict To Collaboration” is appreciated by all who would like more control over their professional and personal lives. Monique draws from 30 years of crisis intervention work to help others increase their confidence to feel more heard, respected and happier.
Mental health is top of mind for all employers. When we are faced with someone struggling with anxiety, depression or other main stream challenges, there is a lot of information out there to help us help them.
But when our valuable employee seems to be very sick, perhaps paranoid or delusional, what to do is not taught in HR or business school.
And if someone we love is struggling, we worry about upsetting them and hurting the relationship. So we stay silent.
Over the years, I’ve learned a few tricks so I’m going to give a crash course Wednesday of next week. Click below to learn more and register for the webinar.
Here’s what we’ll cover.
- Are they being difficult when they refuse to go for help?
- Are they in denial?
- What should you be saying?
- What should you NOT be saying?
Join us to find out how to help the person in difficulty.
After I’ve shared some information, there will be a Q & A.
For people who know someone who is sick and refuse to believe they need help, this information can save a life.
For the rest of us, it’s just really good to know when dealing with someone who doesn’t believe there’s anything wrong with them.
THE WEBINAR IS OVER. IF YOU’D LIKE TO VIEW IT, SEND ME AN EMAIL: [email protected]
May all those you care about be brain healthy!
Monique Caissie’s facilitated dialogue “Demystifying Mental Illness” tackles the taboos and is appreciated by organizations that are ready to improve their professional and personal lives. Monique draws from 30 years of crisis intervention work to empower others to have more productive dialogues and improve collaboration in the workplace. You can download a brochure on these services here.
We begin every year with new resolutions and a commitment to making positive changes in our life. A fresh start! Healthier habits! Better relationships! Then it’s January 3rd …
Well for better relationships, we get to try again starting on February 14th.
In speaking with a new networking connection, I was telling her that my speaking or training aims to help people create more collaborative environments. She told me that she didn’t need my services because she didn’t have any toxic environments to fix at the moment.
She was surprised at my response. Continue reading
Having worked in mental health and as a crisis worker, I have seen the back storage room of the store. It’s not good news. Bell Let’s Talk day (January 25th) is a reminder of how much we need to blow the lid off the stigma of mental Illness, for everyone.
I am thinking of a woman that I really admire. She had spent most of her social worker years helping people afflicted with different mental health disorders. Continue reading
While networking, I asked an HR professional of a mid-sized company (150 employees) when would she hire a communications expert like me to come and train her employees. She told me she never has because there’s no budget. Then she added that all training budgets were for technical training and only the C-suite folks do retreats, team building and leadership development.
I was given some feedback about my participation in a closed Facebook group that felt somewhat harsh at first. Now, I want to point out that I deeply respect and admire the person who was telling me this. If it had been someone who I didn’t respect, I might not have taken any notice of his comment. But when he brought it up, I felt guilty wondering if I had done something wrong. (Probably because he was so apologetic for bringing it usimple feedback can be a trigger that causes you to become defensive.”p when he told me, which made it sound worse than it was.)
What is funny is that it was such a small thing, and he just wanted to nip it in the bud. I’ll tell you the story below.
(As published in Huffington Post)
Susan was a fellow office manager. She was given a budget to decorate for Christmas and as she transformed our offices with green and tinsel, she also loudly voiced what a waste of time and money this was. To her, Christmas was about family – not work. The daily snippy comments were annoying.
(Published in Huffington Post)
I just came back from a two day “Think Tank” for forward thinking business people. This experience gave me an opportunity to reflect on the people I’ve been hanging out with since deciding to tip my toe in the world of entrepreneurialism.
Besides laughing and socializing, we shared many personal stories of challenges and how we overcame them; learning from each other. Continue reading