Articles & Videos
Where Is Communication Training Prioritized In Healthy Companies?
She had plenty to say about how hard it was to replace employees who left for a better work environment. The number one reason that people left (she believed) is that they didn’t feel heard or respected. She said that the industry is small and word gets around. (Although I didn’t mention it, I’m sure this belief would impact the way she does interviews too.)
Predict Someone Else’s Behavior To Reduce Conflict
When things go a little awry, we try and figure out what is wrong with the other person. I mean, it's always about the other person, right? To help you overcome conflict or misunderstandings, I did up this video (I know it's a little longer) to give you an overview of...
6 Lessons Learned After Being Conned By A “Marketing Expert”
She is probably the 7th or 8th business marketing coach I’ve worked with. I was excited. I was pumped. These are always enriching experiences. Until now.
From Second Guessing Yourself to Personal Power
We all want to be part of a dynamic team where everyone feels valued and feel that they can tap into their personal power. But if you are being honest with yourself, when you think of work, do you sometimes feel unheard, dismissed or even disrespected?
I am Woman, Hear me Roar
She was being paid and treated as a very junior and dispensable person by this branch. However, she essentially did the job of a controller. She did it all without any of the benefits, recognition, or paycheck.
5 Reasons You Need Better Boundaries
You deserve to feel more heard, respected and valued. In the video below, join me while I explore how poor boundaries impact your family and your professional life.
How to Communicate with an Angry Person
Do you have people in your life that you ask yourself “why are they shouting”? Is it possible they are not?
The key to communicating is always to start a dialogue and to listen. Turning off what might trigger our stress response will open us up to possibilities.
What do you mean “Just”?
Let’s be clear : too much stress over a prolonged period of time is a very bad thing. Chronic stress leads to a burnout. To put that in perspective, let’s call a burnout: a heart attack for the brain.
Check Your Assumptions For Better Outcomes
If light-bulbs could light up over people’s heads during a aha moment, this is one spot in my talk that the room would be very bright. Think about the times people misunderstood why we were doing something and how maligned we felt when judged.
The 4 Secrets To Making A Difficult Situation Better
Think of something that is keeping you up at night and the main person responsible for this level of frustration. I’m not talking about a government official or someone we cannot influence, but rather someone with whom we have a relationship. An employee, a colleague, a boss, a relative; you know the drill.
How To Weeble Your Way To Success
There were days where I would have preferred to stay in bed for a month, but I got out of bed, painted on a smile and picked up my boxing gloves; just like every under-employed single mom I knew.
“Not my problem” escalates anger. Do this instead.
Clearly, she over-reacted to his questions. Her dinosaur brain came on and she went into Fight/Flight instead of using her thinking brain. Frustrated, the man sits back down swearing under his breath.