While networking, I asked an HR professional of a mid-sized company (150 employees) when would she hire a communications expert like me to come and train her employees. She told me she never has because there’s no budget. Then she added that all training budgets were for technical training and only the C-suite folks do retreats, team building and leadership development.
In reflecting on a conversation I had with a Director of Care and her direct boss at a senior’s residence, I was struck by how unaware they were that their attempts in managing communication flow was causing their current communication breakdown.
The new DoC has only been in her position since December and was promoted from within. Communication breakdown has been a terrible problem for several years. There is a history of staff not being told basic information and clients or their family members unable to get information about their loved ones. (more…)
Do you care about your organization’s performance and productivity? I’m guessing “Yes”! Do you know how much of it is reliant on how well people “play nice together”?
Sometimes, when we’ve got our head down, doing the work, we forget to look up and at each other. And when we do, it can feel a little irritating. (Of course it’s not you!)
Here’s a quick video about why we should talk. Share it with those you know that also value leadership development and performance.
And then, let’s talk. 🙂
Do you wish there was more collaboration in your workplace? Maybe it’s time for a conversation.
Monique works with organizations or people who want to reduce conflict to create a culture of collaboration, engagement and productivity.The most successful leaders are not infallible when faced with someone who “drives them crazy!” Her strategies to empower people to better understand each other and have better outcomes, while having fun, are appreciated by all who meet her. She draws from 30 years of crisis intervention and mental health work, she is a Level II Accredited Trainer for DISC as a Human Behavior Consultant and a Certified NLP Professional Coach. She loves meeting people and getting to know them and their industry. So feel free to reach out.
Susan was a fellow office manager. She was given a budget to decorate for Christmas and as she transformed our offices with green and tinsel, she also loudly voiced what a waste of time and money this was. To her, Christmas was about family – not work. The daily snippy comments were annoying. (more…)